Helpie FAQ
It is important to note that in Alberta, many unlicensed “investigators” offer their services at a lower cost. However, it is crucial to exercise caution when considering such services, as these individuals often tend to be less experienced and may cost more in the long run.
Suppose you require an investigator to testify in court. In that case, hiring someone with substantial experience and knowledge of the law and the investigative process is essential. Such an individual would be able to testify confidently and effectively, and their testimony could ultimately determine the outcome of your case.
When selecting an investigator, it is vital to consider their qualifications, experience, and reputation. It is advisable to seek out a professional with a proven track record. Additionally, it is essential to inquire about fees and any ancillary expenses that may arise during the investigation.
Though hiring a qualified and experienced investigator may cost more, it is an investment that can reduce stress in the long run. By selecting a reputable investigator, you can rest assured that your case is in good hands and that you have the best possible chance of success.
We understand the importance of privacy and confidentiality regarding your case. Therefore, we assure you that your information will be kept confidential and secure. Our services will be conducted discreetly and professionally, and we will not disclose any details of your case to any third party unless required by law. You can trust that your privacy and confidentiality will always be respected.
We understand that every situation is unique and take pride in tailoring our services to meet your exact requirements. Our team of experts will work with you to determine the scope of your case and provide you with a detailed and comprehensive service quote upfront.
For our research-based services, we charge a flat rate fee that includes all expenses, and there are no hidden fees. This fee covers all the necessary research and background checks that need to be carried out to help us build a clear picture of your case.
We may charge an hourly rate for larger projects requiring more in-depth research or surveillance. This rate will depend on the complexity of your case, the number of investigators required, and the time needed to gather all the necessary evidence.
We understand the importance of transparency and honesty in our work, so we will always provide you with a detailed and transparent quote before starting any work. This quote will include all costs associated with your case, so you can be confident that there will be no surprises or hidden fees. We believe in building trust and long-lasting relationships with our clients, so we always aim to provide exceptional service at a fair and reasonable cost.
Our policy requires a pre-paid retainer for all work we undertake for our clients. This means that we will request payment for services in advance, which will be held in a trust account until the completion of the case. As we work on your case, we will bill against your retainer and provide you with detailed invoices outlining the work done and the fees charged.
At the end of your case, if any remaining funds are in your retainer, we will promptly refund them to you. We believe in being transparent about our fees and ensuring that our clients are fully aware of the costs associated with our services.
Private investigators play a crucial role in legal proceedings by gathering information and evidence. In certain situations, their findings can be used as evidence in court. The private investigator may be called upon to testify in court if this is the case.
During the testimony, the private investigator will be asked to present their findings and explain the methods they used to gather the evidence. It is essential that they can clearly and accurately relay this information to the court to support the case.
Private investigators are professionals who specialize in locating individuals, verifying information, and conducting investigations into a wide range of matters. Our services are commonly sought to assist with cases related to corporate, insurance, trademark, risk management, fraud, family, and private investigations. We have extensive experience performing asset searches, background checks, investigative research, and skip tracing.
Our primary objective is to provide clients with reliable and accurate information, enabling them to make informed decisions. Our team of experts can assist with locating individuals or debtors and monitor individuals or companies to report on actions. We are also equipped to verify information about potential fraud or cheating spouses, review suspicious claims, and assist in child custody and welfare case investigations.
A commitment to professionalism, integrity, and discretion marks our approach. We understand the sensitive nature of the matters we investigate and strive to handle each case with the utmost care and confidentiality. Our goal is to provide our clients with the information they need to achieve their objectives, whether in a legal or business context.
Our Private investigator team comprises individuals who have undergone a comprehensive selection process, including rigorous training and an approved Investigator Training Course. This course includes a provincial final exam, which our agents must pass with a score above 80% before being licensed to operate. In addition, each of our investigators must comply with the rules and regulations set out by the Security Services and Investigators Act and the Security Services Manual published by Alberta Justice and Solicitor General.
Investigators must renew their license every 3-years and must submit criminal record checks when doing so. All investigators are required to carry their provincially issued identification card when they are on duty. An investigator cannot use a badge as their only form of identificaiton. Beware of “investigators” who are not willing to show you their license
Our investigators are highly experienced and skilled law enforcement professionals with specialized training. They are well-equipped to handle various investigations, from background checks to complex fraud investigations. Our team’s expertise allows us to provide our clients with the highest level of service and accurate results.
Our agency is equipped with the latest technology and expertise to handle complex cases. We use a variety of investigative techniques to ensure that every case is resolved successfully. Our team of professionals is skilled in skip tracing, which involves tracing missing individuals. We also perform social media monitoring to gather information and background checks to verify a person’s history. In addition, we conduct asset searches to locate any undisclosed property or income. Our pre-employment screening process ensures that our clients hire trustworthy individuals. We use surveillance measures to obtain evidence and provide technical surveillance countermeasure services to detect and prevent any unauthorized surveillance. We also use GPS tracking to locate an individual’s whereabouts. Our agency is committed to providing top-notch service and delivering accurate results.